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Home ::  Privacy Notice

Privacy Notice

We respect the privacy of our users and have developed this Privacy Policy to demonstrate our commitment to protecting your privacy. This Privacy Policy is intended to describe for you, as an individual who is a user of caterpillardubai.com web sites and services, the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures.

We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. By using our website, you are accepting the practices described in this Privacy Policy.

Personal Information We Collect

Personal information is information that identifies you or reasonably can be linked to information that identifies you. For example, when you place an order online, we collect personal information, such as name, email address, phone number, and credit or debit card information.

Information We Collect. We may collect the following categories of personal information. Not all categories may be collected about every individual.

  • • Personal identifiers, such as name and address
  • • Device and online identifiers and related information, such as telephone number and email address
  • • Demographic information, such as age and date of birth
  • • Financial information, such as credit and debit card numbers and payment information
  • • Characteristics of protected classifications under state or federal law, such as gender and nationality
  • • Individual preferences and characteristics, such as inferences related to shopping patterns and behaviors

Cookies

A cookie is a piece of data stored on the hard drive of your computer, containing information about you. Our usage of cookies is in no way linked to any Personal Information while on our site. Cookies can make the browsing experience easier. For instance, by accepting a cookie from our site, we can provide you a more personalized experience while shopping, thereby saving time while on our site. Most browsers can be set to reject cookies or to ask you if you want to accept/reject an incoming cookie. If you reject the cookie, you may still use our site, although you will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our customers to enhance the experience on our site.

HOW DO WE USE THE PERSONAL INFORMATION WE COLLECT?

In general. We may use information that we collect about you to:

  • • Create and maintain your account
  • • Conduct auditing and monitoring of transactions and engagement
  • • To respond to inquiries, requests or comments that we receive;
  • • To provide and deliver products, fulfill orders and process returns or exchanges;
  • • To prevent or investigate activity that we think may be potentially illegal, unlawful, fraudulent, or harmful;
  • • Update our operational and technical functionality
  • • Conduct business analysis, such as analytics, projections, identifying areas for operational improvement
  • • Conduct research and development
  • • Fulfill our legal function or obligations

WITH WHOM DO WE SHARE YOUR INFORMATION?

All of the categories of personal information that we collect may be shared with our affiliated companies for a business purpose. We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with:

  • Authorized service providers. We may share your personal information with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, delivering packages, providing customer service and marketing assistance, performing business and sales analysis, supporting our website functionality, and supporting contests, sweepstakes, surveys and other features offered through our website. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
  • Businesses partners. When you make purchases or engage in promotions offered through our website or channel partners, we may share personal information with these businesses to offer you products, services, promotions, contests and/or sweepstakes. When you elect to make a purchase through that channel partner or engage in a particular partner's offer or program, you authorize us to provide your email address and other information to that partner.
  • Other Situations: We also may disclose your information:
    • In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
    • When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.
  • HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

    We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees are permitted to access personal information, and they may do so only for permitted business functions. In addition, we use encryption in the transmission of your sensitive personal information between your system and ours, and we use firewalls to help prevent unauthorized persons from gaining access to your personal information.

    We want you to feel confident using our website to transact business. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information and should avoid sending personal information through insecure email.

    HOW DOES caterpillardubai.com PROTECT CHILDREN'S PRIVACY?

    Our website is a general audience site, and we do not knowingly collect personal information from children under the age of 13.

    HOW WILL I KNOW ABOUT CHANGES TO THIS PRIVACY POLICY?

    We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will revise the "last updated" date at the top of this Privacy Policy. If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by sending an e-mail to the e-mail address you most recently provided us in your account, profile or registration (unless we do not have such an email address), and/or by prominently posting notice of the changes on our website. We recommend that you check our website from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies. The form of our Privacy Policy in effect from time to time will apply to all information that we have collected.

    Last updated: January 15, 2020